Career Highlights
Claudio Davalos
claudio.davalos@gmail.com | LinkedIn | Portland, Oregon
QUALIFICATIONS
Product Designer and UX architect with expertise in building scalable, token-driven design systems and modernizing visual languages in Figma. Experienced in leading migrations to updated frameworks and co-leading cross-functional teams while mentoring designers. Proven track record delivering cohesive experiences across web and desktop products.
THERMO FISHER SCIENTIFIC, Staff User Experience Designer 2021-2026
Lead user experience strategy and UI product design on a variety of different projects, providing initial brainstorming and strategy through final implementation of UX and UI design for instruments, desktop, web-based, and mobile scientific analysis applications.
Facilitate workshop activities and recommend solutions. Define UX/UI scopes by evaluating user needs and requirements, in collaboration with product managers, engineers, researchers and cross-functional teams globally located. Understand the technical scope, customer problems, business goals, and generate creative solutions to optimize the customer experience.
AMAZON WEB SERVICES (AWS), (Via Brillio), Principal UX Designer 2020
Modernized AWS networking design processes via automation, structured workflows, and operational redesign. Designed systems and tools that increased efficiency, improved visibility, and enhanced collaboration across sales teams that enabled post-deal enablement processes.
Created and designed a comprehensive sales and contract user solution, enhancing team guidance and engagement, leading to improved sales enablement.
THE BOEING COMPANY, (VIA IDC TECHNOLOGIES) Principal UX Designer 2018-2019
Collaborated with executive staff leadership to design dashboards that involved a strategic process to transform complex organizational data into a high-level, actionable "single source of truth."
Establishing working groups with executives, general managers, and SMEs to gather continuous feedback and refine "Minimum Viable Dashboards" (MVDs) into finalized designed tools.
AMAZON WEB SERVICES (AWS), (VIA TEKsystems), Senior UX Designer 2017-2018
Designed AWS Pricing Calculator marketing portal, including services such as SNS, Route 53, RDS, S3, & EC2 from a chronically outdated legacy application to an updated modern experience that included up-to-date pricing.
MICROSOFT (VIA AIM GROUP), Lead User Experience Designer 2017
Led a web design strategy for Microsoft’s flagship cloud products and Design System, including, Azure, Microsoft 365, Teams, Windows, Security, Dynamics 365, and Power Platform.
Leveraged A/B testing and qualitative research to continuously refine designs with Azure Teams.
THE COBALT GROUP/CDK GLOBAL, Lead UX Designer 2006-2017
Designed a responsive Content Management System while collaborating with Product Managers, Engineers, and Content Creators that enhanced our Customer User experiences from conception to iteration, achieving a seamless launch.
Created global UI standards for multi-device and multi-platform solutions, setting holistic strategy for customer-facing applications.
Conducted design-thinking presentations to executive leadership and premier customers such as General Motors, Lexus, Hyundai and Sewell.
WORK HISTORY
DMX MUSIC, Seattle, WA, Web Master 2001-2005
AEI MUSIC, Seattle, WA, Web Master 1999-2001
ARMY/AIR FORCE National Guard, COMPUTER, NETWORK & CRYPTOGRAPHIC ENGINEER, World, 1990-2011
EDUCATION
Associate of Interaction Multimedia Design, The Art Institute of Seattle, 1997-1998
Network & Switching Mobile Cryptographic Engineering, US Army, 1990